Payment & Security

Payment & Security

Secure Transactions

All transactions on our site are processed over encrypted HTTPS/TLS connections. We never see or store your full card number — our PCI-DSS Level 1 compliant payment processor handles all sensitive card data via tokenization.

Accepted Payment Methods

Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay.

One-Time Billing

All purchases are one-time charges. We do not offer subscriptions or recurring billing. The charge on your statement will appear as HELIOX GOODS.

Fraud Prevention

Every transaction is screened with AVS (Address Verification), CVV, and 3D Secure where supported by your card issuer.

Questions About a Charge

If you see a charge you do not recognize, please contact us at support@helioxgoods.store before filing a dispute with your bank. We can resolve most inquiries within one business day and issue refunds where appropriate.